Redress Resources

The ACC Sensitive Claims Service is available for any person who has been sexually abused, assaulted or harmed. The system (for payments and support) is accessed by a counsellor/psychologist on your behalf. Click below to go to a website that lists the providers who can connect you to ACC. 

Here's where you could look if you were a "state ward" or in a fostering situation. You might also have records here for times you spent in health-sector institutions. 

Here's where to look if abuse happened to you at a school (including special schools and health schools/camps). The Ministry of Education's existing approach is to handle claims that date to before 1989. While they have traditionally preferred people to talk to school boards in the first instance, the Ministry of Education is able to help with that first contact if needed. 

... says it all doesn't it. 

There could be multiple organisations who hold your information. Click below to go to the full guide for finding, requesting and reading your care records. 

For anyone whose abuse came during their time in the care of the health system, click the link to go to the Ministry of Health Website. Contact details are about halfway down the page. 

The Catholic Churches advice is to tell a counsellor in the first instance who can act as an agent with the church. However, if survivors want to deal directly with the Catholic Church, click the link to go to their website. 

While the church has bought a web domain, their redress system currently relies emails to their representatives. Click here to find out who to contact if your abuse took place in an Anglican Church or institution. 

This is for people who were abused within the Presbyterian Church, and not Presbyterian Support Services

Each Presbyterian Support region has its own process for addressing claims. So, clicking below will take you to the contact details for each Presbyterian Support Regional Head Office. 

Click the link to go directly to their complaint form. The Methodist Church is clear that this complaint form is for anyone who experienced harm within any methodist institution (churches, outreach, schools, hospitals etc).  The page also has info on accessing archival records. 

Click below to go to the page of the Salvation Army website with the links to the people who take abuse complaints and records requests.